Organization Citizenship Behavior: Notion of Social Exchange Theory
نویسندگان
چکیده
منابع مشابه
Exploring Determinants of Citizenship Behavior on Virtual Communities of Consumption: the Perspective of Social Exchange Theory
Citizenship behavior within a virtual community has been recognized as an essential component for a community’s sustainable success. However, studies have not fully understood and given only limited attention to the factors that foster members’ prosocial behavior. The major objective of this study is the empirical investigation of the critical antecedents of citizenship behavior in virtual comm...
متن کاملthis study investigated the relationship between quality of work life and organization citizenship behavior from the viewpoint of teachers in high schools in tehran city.
چکیده هدف از پژوهش حاضر بررسی رابطه کیفیت زندگی کاری و رفتار شهروندی سازمانی در مدارس مقطع متوسطه پسرانه شهر تهران از دیدگاه دبیران بود. روش پژوهش حاضر توصیفی و از نوع همبستگی بود. از بین دبیران مدارس شهر تهران تعداد 380 نفر به روش نمونه گیری خوشه ای چند مرحله ای به عنوان نمونه پژوهش انتخاب شدند و با تکمیل پرسشنامه ی کیفیت زندگی کاری والتون(1975) و پرسشنامه ی رفتار شهروندی سازمانی پودساکو...
15 صفحه اولThe Influence of Social and Work Exchange Relationships on Organizational Citizenship Behavior
Previous studies explain situational antecedents of OCB using social exchange theory. However, the effects of factors such as perceptions of job characteristics on OCB seem to require a different explanatory mechanism. We propose that these effects can be explained through a new exchange relationship that we call work exchange. We develop a theory for the situational antecedents of OCB that inc...
متن کاملThe Relation between Social Capital and Organizational Citizenship Behavior
Social capital results from shaping and establishment of values, norms, traditions, conventions and rules in self realization manner and in the context of social interactions and it produces hypothesis in different fields such as empathy, cooperation, humanism, loyalty and conscience in people’s social lives. The relationship between social capital and citizenship behavior is explored i...
متن کاملOrganizational Citizenship Behavior, Customers Loyalty and Quality of Services A Study of Iranian service organization
This study aims to determine organizational citizenship behavior’s impact on customer loyalty and quality of services. That is to examine, organizational citizenship behavior of nurses and patients (customers) of the Kermanshah province hospitals by two hypotheses. Population comprised of 1524 nurses which 544 nurses were selected as sample. Also sample of same size in a random way in a period ...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Journal of Business and Social Review in Emerging Economies
سال: 2017
ISSN: 2519-0326,2519-089X
DOI: 10.26710/jbsee.v3i2.137